Privacy Policy
1. Introduction
Privatly is committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information.
2. Data collected
We collect the following data: your email address, your payment information (processed securely by our payment processor), your access history (technical logs) and your IP address (for security purposes).
3. Use of your data
Your data is used to process your payment, verify your identity, send you important communications, prevent fraud and improve our platform.
4. Data sharing
Your data is never sold to third parties. We only share your information with our payment processor for payment processing and our service providers under confidentiality agreements.
5. Data retention
Your data is retained as long as necessary to maintain your access, comply with legal obligations and resolve disputes. You can request deletion at any time.
6. Data security
We use advanced security measures, including SSL/TLS encryption, to protect your data from unauthorized access.
7. Your rights
You have the right to access, rectify or delete your personal data. To exercise these rights, contact us at contact@privatly.app.
8. Cookies
We use strictly necessary cookies (session, age verification, cookie consent). We do not use advertising or tracking cookies. You can manage your preferences via the cookie banner displayed on your first visit.
9. Legal basis for processing
We process your data on the following legal bases: (a) performance of a contract (providing access to content you have purchased), (b) your consent (email notifications, cookies), (c) legitimate interest (fraud prevention, platform security), and (d) legal obligations (tax records, anti-money laundering).
10. International data transfers
Your data may be processed by sub-processors located outside Switzerland and the EU/EEA, including: Vercel Inc. (hosting, USA), Cloudflare Inc. (CDN and storage, USA), Resend Inc. (transactional emails, USA). These providers are bound by Standard Contractual Clauses (SCCs) or equivalent safeguards ensuring an adequate level of data protection.
11. Data controller
The data controller is Privatly, operated from Switzerland. For any data protection inquiry, contact us at: contact@privatly.app. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the relevant supervisory authority in your country of residence.
12. Applicable law
This policy is governed by the Swiss Federal Act on Data Protection (FADP/nLPD) and the EU General Data Protection Regulation (GDPR) where applicable.